Based in New Zealand, we offer a unique service for restoring luxury watches that are difficult — or nearly impossible — to repair locally.
Once assessed, your watch is securely shipped, fully insured, to Japan. There, we personally take it to flagship brand boutiques in Ginza such as Rolex, Omega, and others, where it is serviced to the official factory repair standard using genuine brand parts.
For certain watches — particularly older or discontinued models — the original maker may no longer offer repairs, leaving owners with few options. We provide an exclusive alternative by working with a highly skilled, independent repair company in Japan that specializes in restoring timepieces others cannot. From
crafting precision replacement components, their expert watchmakers have decades of experience reviving rare and vintage pieces. Each repair is carried out to an exceptionally high standard, preserving both the function and the character of your watch.
For timepieces that can no longer be repaired by the original maker — such as certain vintage Omega quartz watches — we work with highly skilled independent specialists who can restore circuits, source rare components, and return your watch to peak performance.
Contact Us for More Information
Ready to take the next step toward getting your watch repaired? Our team will guide you through the process and arrange the secure shipment of your timepiece for assessment in Japan.
📞 Phone: 0800 022 007
📱 Mobile: +64 21 641 800
📍 Address: Ground Floor, 1/86 Parnell Road, Parnell, Auckland 1052 (By Appointment Only)